Support

OUTSOURCING CONTRACTS

Doesn’t your company have the in-house skills to manage its IT environment? Focus on your business and entrust AZunix to manage your business.

Our teams are in charge of the installation and configuration of your computer park.
We offer solutions perfectly adapted to the needs of each company.
We provide software, hardware, backup, messaging, mobility and security solutions to professionals.

We can also train your employees to optimize their use of your company’s IT system!

 

MAINTENANCE CONTRACTS

AZunix simplifies the management of your multiple manufacturer/publisher maintenance contracts subscribed in:

  • Offering you a single contract, aligns to a given date.
  • Providing you with a single point of contact.
  • Ensuring in your place the relaunch of suppliers and the renewal of contracts.
  • Allowing you to benefit from often advantageous purchase conditions.
The AZunix Support Center will be the «owner» of all your calls, manage them and monitor their progress, from the initial contact until you confirm the resolution.

Help desk management

AZunix provides you with an open-source Web application to manage your entire computer fleet:From the management of the inventory, the hardware or software components of a computer park, to the management of user assistance.

  • Web solution with secure access.
  •  Management and monitoring of IT resources.
  • Multi-site, multi-user management.
  • Incident management, requests for information.
  • Reporting.